Returns are accepted if returned within 14 days of receipt (for local and international orders). Only items that are unworn unaltered, unwashed and in sellable condition with returns label still attached can be returned. We will issue you a full refund of the item within 7 days of receiving the item.
For returns and exchanges, customers are advised to notify us first at firstname.lastname@example.org by quoting the order number and product details. Sale items and items bought using discount codes are final, non-returnable, non-exchangeable nor refundable. Shipping costs are borne by the customer and we are not liable until item reaches our store.
You can return any item to us within 14 days of receiving your order (just make sure your items are in the original condition). Email us at email@example.com and provide us with your order number, name of item and the reason for returning. Our customer service representative will be happy to assist you with the return process.
Shipping costs are borne by the customer.
Do email us at firstname.lastname@example.org .
We will email you as soon as we receive and process the parcel to let you know that it is safely in our hands.
Owned by TEA Prima International Sdn Bhd (1196890-H)
1-11 Jalan Prima SG 1, Prima Sri Gombak, 68100 Batu Caves Selangor